DAIER Customer FAQ Center
Answers to common questions about DAIER products, manufacturing, quality and cooperation.
＋ Are you a manufacturer or trading company?
DAIER is a manufacturer specializing in tower packing and tower internals. We provide separation products and technical support for chemical, petrochemical and industrial applications.
＋ What products does DAIER manufacture?
DAIER supplies Structured Packing, Random Packing, Ceramic Packing, Mist Eliminators, Liquid Distributors, Tower Internals and customized separation components.
＋ What materials can you provide?
Available materials include Stainless Steel SS304 / SS316 / SS316L, Carbon Steel, PP / PVDF / PTFE and Ceramic Alumina materials depending on application requirements.
＋ Can you provide customized products?
Yes. DAIER supports customized dimensions, materials and structures according to customer drawings, technical specifications and project requirements.
＋ Can you provide samples?
Yes. Samples can be provided for evaluation depending on product type, size and material requirements before bulk orders.
＋ What quality documents can you provide?
DAIER can provide COA, material information, inspection documents, packing list and commercial documents according to project requirements.
＋ What information is required for quotation?
Please provide product type, material, size specification, quantity and application information. For tower internals projects, tower diameter, installation condition and operating parameters are helpful.
＋ Can DAIER provide engineering support?
Yes. DAIER provides preliminary technical support including product selection, material recommendation and project evaluation.
＋ What shipping methods do you support?
DAIER supports express delivery, air freight and sea freight. The best transportation method depends on product type, quantity and destination.
Still Have Questions?
Contact DAIER team for product information, technical support or project discussion.